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FRED WATSON PHOTOGRAPHIC SERVICES LTD —   TERMS AND CONDITIONS No. FWTC150321 ___________________

Last updated May 5th, 2022  

1. OVERVIEW

These are the terms and conditions of Fred Watson Photographic Services Ltd as www.fredwatson.co.uk . In this document, "The Company", “we”, “our”, or “us” refer to Fred Watson Photographic Services Ltd. Fred Watson Photographic Services is registered with limited liability at Companies House registration number 13280796. You agree when using our website and interacting with us to all of the terms and conditions described here. We reserve the right to add, update and delete from both our Terms and Conditions and Privacy Policy periodically and without written notice.  You agree and accept our Terms and Conditions and Privacy Policy when you enter into contract with us. You should review the latest legal documents published on our websites and that are date stamped. The latest date overwrites and invalidates any older versions.    2. GENERAL Fred Watson Photographic Services Ltd (“Company” or “we” or “us” or “our”) respects the privacy of its users (“User” or “you”) that use our website (s) located at www.fredwatson.co.uk including other media forms, media channels, mobile website or mobile application related or connected thereto (collectively, the “Website”). The following Fred Watson Photographic Services Ltd terms and conditions sets out the legal relationship we have with you if you decide to interact with our services.   It also is intended to explain the conditions under which Fred Watson Photographic Services Ltd uses and discloses information stored (described in the privacy policy document), and your rights in relation to that information.  Accordingly, each time you use the Fred Watson Photographic Services Ltd Website you should check the date of our Terms and Conditions (which appears at the beginning of this document) and review any changes since the last time you used the Fred Watson Photographic Services Ltd Website. The Fred Watson Photographic Services Ltd Website is hosted across 5 data centres located in the USA, UK, Netherlands and Singapore, and Fred Watson Photographic Services Ltd is registered in the England and Wales and is subject to English law. If you are accessing our Website from other jurisdictions, please be advised that you are transferring your personal information to us in the United Kingdom, and by using our Website; you consent to that transfer and use of your personal information in accordance with our Privacy Policy. You also agree to abide by the applicable laws of applicable states and English law concerning your use of the Fred Watson Photographic Services Ltd Website and your agreements with us. We reserve the right to relocate your data as we see fit for the purposes described in these Terms and Conditions and Privacy Policy. Any persons accessing our Website from any jurisdiction with laws or regulations governing the use of the Internet, including personal data collection, use and disclosure, different from those of the jurisdictions mentioned above may only use the Fred Watson Photographic Services Ltd Website in a manner lawful in their jurisdiction. If your use of the Fred Watson Photographic Services Ltd Website would be unlawful in your jurisdiction, please do not use our Website. By Using Or Accessing the Fred Watson Photographic Services Ltd website, You Are Accepting The Practices Described In These Terms and Conditions.   3. INTRODUCTION  This is a notice to inform you of the Fred Watson Photographic Services Ltd policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

• We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
• Fred Watson Photographic Services Ltd takes seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
• Fred Watson Photographic Services Ltd undertakes to preserve the confidentiality of all information you provide to us.
• Our policy complies with London, England and United Kingdom laws accordingly implemented, including that required by the European Union General Data Protection Regulation (GDPR).
• The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. This is found within our Privacy Policy document at our websites.
• Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

  4. INFORMATION FROM USERS  If you are a user, you agree to be bound by the privacy policy on our website which complies with the laws applicable to this site. You also agree that you gave your consent for the use and access of your Personal Information by Fred Watson Photographic Services Ltd and other third parties. You agree to grant Fred Watson Photographic Services Ltd affirmative, express consent regarding your data for the use and access of sensitive Personal Information and other third parties.   5. WHAT INFORMATION DO WE COLLECT FROM USERS AND WHY?

• We collect your name, email address, company name, address and other details about your business.
• We need this information to provide you with our Services; for example, to create your account, confirm your identity, contact you, and invoice you.
• We collect data about the Fred Watson Photographic Services Ltd -hosted webpages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address.
• We need this information to troubleshoot, give you access to and improve our Services.
• We collect Personal Information about your customers that you share with us or that customers provide during checkout.
• We use this information to provide you with our Services and so that you can process orders and better serve your customers.
• We will also use Personal Information in other cases where you have given us your express permission.
• Any images you provide through the website are not used for commercial purposes, however any work carried out on an assignment remains the intellectual property of Fred Watson Photographic Services Ltd. Copyright exists and all rights are reserved by us.

  6. COLLECTION OF YOUR PERSONAL INFORMATION  We may collect personal information from you, such as your first and last name, email address and password, geographical information – such as your city, state and country, job title, phone number, gender, birthday and additional profile information (including, without limitation, a profile photo, and Resume). When you create an account to log into our platform or are onboarding to the Site (“Account”) we collect information such as your:

• Name
• Address
• E-mail Address
• Phone Number
• Gender

  7. WHAT ADDITIONAL INFORMATION WE COLLECT AND HOW WE USE IT  We may also collect information for billing and transaction purposes, statistics on your usage of the Site or Our Services (including IP, device, geographic, and other specific information about you) as well as other technical data such as cookies, pixel tags, and other similar technology. Data that you provide to us will be made available to other users of our sites and services, may be shared with other Fred Watson Photographic Services Ltd services of which you are not a user, as well as potentially transmitted to third parties as set forth herein. We use this information to provide and enhance our Services (including servicing your account, if applicable), and answer any questions you may have. Do not post any information you do not want revealed to the public or shared across the Fred Watson Photographic Services Ltd Site, Services, or otherwise.   8. EXAMPLES OF HOW WE USE YOUR DATA  We need some information to troubleshoot, give you access to, and/or improve our Services. We use this information to provide you with our Services and so that you can connect with customers. Below are examples of how we use your data:

• To provide, develop, and enhance the Service
• To respond to feedback, requests, and monitor security for the Service
• To provide users with promotional communications, materials, and other third party information
• To enforce Our terms or rights under any agreement between you and Fred Watson Photographic Services Ltd
• To perform any other action deemed necessary by Fred Watson Photographic Services Ltd in its provision of the Service, interactions with You, or any other third party
• We need this information to provide you with our Services; for example, to create your account, confirm your identity, contact you, and invoice you.
• We collect data about the Fred Watson Photographic Services Ltd -hosted webpages that you visit. We also collect data about how and when you access your account, including information about the device and browser you use, your network connection and your IP address.
• We will also use Personal Information in other cases where you have given us your express permission.
• We may store your data in different locations for the purpose of business continuity and system recoveries.

Fred Watson Photographic Services Ltd may also collect and create anonymous data about you, which does not identify any personal information about you and may be disclosed in our sole discretion.   9. WHEN DO WE COLLECT INFORMATION? We collect personal information from you when you register with us, place an order or enter information on our website. We need this information to provide users with our services, including supporting and processing orders, authentication, and processing payments.   10. IP ADDRESSES DATA WE COLLECT UNDER EU GDPR REGULATION  IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.   11. USER LISTS AND THIRD PARTIES Fred Watson Photographic Services Ltd may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Fred Watson Photographic Services Ltd may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide user support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Fred Watson Photographic Services Ltd, and they are required to maintain the confidentiality of your information.   12. WHEN WE DISCLOSE YOUR INFORMATION UNDER THE EU GDPR REGULATION  Fred Watson Photographic Services Ltd will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) Conform to the edicts of the law or comply with legal process served on Fred Watson Photographic Services Ltd or the site; (b) Protect and defend the rights or property of Fred Watson Photographic Services Ltd; and, (c) Act under exigent circumstances to protect the personal safety of users of Fred Watson Photographic Services Ltd, or the public.   13. CAN-SPAM ACT UNDER GDPR REGULATION  In compliance with the GDPR CAN-SPAM Act, all e-mail sent from our organisation will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.   14. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU  When you create an account on the Fred Watson Photographic Services Ltd website, purchase a service from us, or otherwise agree to our terms a contract is formed between you and us.  Information is collected in the Fred Watson Photographic Services Ltd hosted checkout when a user places an order on our site, or when our users submit various types of information and data into the Service through the Fred Watson Photographic Services Ltd  administration console or through Fred Watson Photographic Services Ltd ’s API. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

• verify your identity for security purposes
• introduce new Offers to you
• provide you with our products and services
• provide you with suggestions and advice on relevant services and how to obtain the most from using our website

Fred Watson Photographic Services Ltd processes this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.   15. USERS OF THE FRED WATSON PHOTOGRAPHIC SERVICES LTD WEBSITE GENERALLY  “Non-Personally-Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person. “Personally-Identifying Information,” by contrast, is information such as a name or email address that, without more, can be directly associated with a specific person. Like most website operators, Fred Watson Photographic Services Ltd gathers from users of the Fred Watson Photographic Services Ltd  Website Non-Personally-Identifying Information of the sort that Web browsers, depending on their settings, may make available. That information includes the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the websites the user views right before arriving at, while navigating and immediately after leaving the Website. Although such information is not Personally-Identifying Information, it may be possible for Fred Watson Photographic Services Ltd to determine from an IP address a user’s Internet service provider and the geographic location of the visitor’s point of connectivity as well as other statistical usage data. Fred Watson Photographic Services Ltd analyses Non-Personally-Identifying Information gathered from users of the Website to help Fred Watson Photographic Services Ltd  better understand how the Website is being used. By identifying patterns and trends in usage, Fred Watson Photographic Services Ltd is able to better design the Website to improve users’ experiences, both in terms of content and ease of use. From time to time, Fred Watson Photographic Services Ltd  may also release the Non-Personally-Identifying Information gathered from Website users in the aggregate, such as by publishing a report on trends in the usage of the Fred Watson Photographic Services Ltd  Website.   16. WEB COOKIES A “Web Cookie” is a string of information which assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the Fred Watson Photographic Services Ltd website each time the user submits a query to the Fred Watson Photographic Services Ltd  website. We use cookies on our Website to keep track of services you have used, to record registration information regarding your login name and password, to record your user preferences, to keep you logged into the Website and to facilitate purchase procedures. Fred Watson Photographic Services Ltd also uses Web Cookies to track the pages that users visit during each Website session, both to help Fred Watson Photographic Services Ltd improve users’ experiences and to help Fred Watson Photographic Services Ltd understand how the Website is being used. As with other Non-Personally-Identifying Information gathered from users of the Website, Fred Watson Photographic Services Ltd analyses and discloses in aggregated form information gathered using Web Cookies, so as to help us, its partners and others better understand how the Website is being used. Fred Watson Photographic Services Ltd users who do not wish to have web cookies placed on their computers should set their browsers to refuse web cookies before accessing the Fred Watson Photographic Services Ltd website, with the understanding that certain features of the website may not function properly without the aid of web cookies. Website users who refuse web cookies assume all responsibility for any resulting loss of functionality.   17. WEB BEACONS A “Web Beacon” is an object that is embedded in a web page or email that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email. Fred Watson Photographic Services Ltd may use Web Beacons on the Website and in emails to count users who have visited particular pages, viewed emails and to deliver co-branded services. Web Beacons are not used to access users’ Personally-Identifying Information. This is a technique Fred Watson Photographic Services Ltd may use to compile aggregated statistics about Website usage. Web Beacons collect only a limited set of information, including a Web Cookie number, time and date of a page or email view and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacons. However, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered, permitting you to accept or decline Web Cookies on an individual basis.   18. ANALYTICS We may partner with selected third parties to allow tracking technology on the Fred Watson Photographic Services Ltd  Website, which will enable them to collect data about how you interact with the Fred Watson Photographic Services Ltd  Website and our services over time. This information may be used to, among other things, analyse and track data, determine the popularity of certain content and better understand online activity.   19. MOBILE DEVICE TERMS

• Mobile Device. If you use a mobile device to access the Website or download any of our mobile applications, we may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
• Geo-Location Information. Unless we have received your prior consent, we do not access or track any location-based information from your mobile device at any time while downloading or using our mobile application or our services, except that it may be possible for Fred Watson Photographic Services Ltd to determine from an IP address the geographic location of your point of connectivity, in which case we may gather and use such general location data.
• Push Notifications. We send you push notifications if you choose to receive them, letting you know when someone has sent you a message or for other service-related matters. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
• Mobile Analytics. We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information, such as how often you use the application, the events that occur within the application, aggregated usage, and performance data and where the application was downloaded from. We do not link the information we store within the analytics software to any Personally-Identifying Information you submit within the mobile application.

  20. SOCIAL MEDIA We may provide you the option to connect your account on the Fred Watson Photographic Services Ltd  Website to your account on some social networking sites for the purpose of logging in, uploading information or enabling certain features on the Website. When logging in using your social network credentials, we may collect the Personally-Identifying Information you have made publicly available on the social networking site, such as your name, profile picture, cover photo, username, gender, friends network, age range, locale, friend list and any other information you have made public. Once connected, other users may also be able to see information about your social network, such as the size of your network and your friends, including common friends. By connecting your account on the Fred Watson Photographic Services Ltd  Website to your account on any social networking site, you hereby consent to the continuous release of information about you to us. We will not send any of your account information to the connected social networking site without first disclosing that to you. Each social network may further allow you to set privacy controls around your information on their system, and our collection of information will always follow such controls and permissions. This feature is subject to continuous change and improvement by us and each social networking site involved, and therefore the available features and shared information are subject to change without notice to you.   21. COLLECTION, USE AND DISCLOSURE OF PERSONALLY-IDENTIFYING INFORMATION As defined above, Personally-Identifying Information is information that can be directly associated with a specific person. Fred Watson Photographic Services Ltd  may collect a range of Personally-Identifying Information from and about Website users. Much of the Personally-Identifying Information collected by Fred Watson Photographic Services Ltd  about users is information provided by users themselves when

• Registering for our service,
• Logging in with social network credentials,
• participating in polls, contests, surveys or other features of our service, or responding to offers or advertisements,
• Communicating with us,
• Signing up to receive newsletters. That information may include each user’s name, address, email address and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information).

We also may request information about your interests and activities, your gender, age, date of birth, username, hometown and other demographic or relevant information as determined by Fred Watson Photographic Services Ltd from time to time. Users of the Website are under no obligation to provide Fred Watson Photographic Services Ltd with Personally-Identifying Information of any kind, with the caveat that a user’s refusal to do so may prevent the user from using certain Website features. By Registering With Or Using The Fred Watson Photographic Services Ltd Website, You Consent To The Use And Disclosure Of Your Personally-Identifying Information As Described In This “Collection, Use And Disclosure Of Personally-Identifying Information” Section.   22. FRED WATSON PHOTOGRAPHIC SERVICES LTD COMMUNICATIONS We may occasionally use your name and email address to send you notifications regarding new services offered by the Fred Watson Photographic Services Ltd Website that we think you may find valuable. We may also send you service-related announcements from time to time through the general operation of the service. Generally, you may opt out of such emails at the time of registration or through your account settings, though we reserve the right to send you notices about your account, such as service announcements and administrative messages, even if you opt out of all voluntary email notifications.   23. FRED WATSON PHOTOGRAPHIC SERVICES LTD DISCLOSURES Fred Watson Photographic Services Ltd will disclose Personally-Identifying Information under the following circumstances:

• By Law or to Protect Rights, when we believe disclosure is appropriate, we may disclose Personally-Identifying Information in connection with efforts to investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of Fred Watson Photographic Services Ltd , our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
• Third-Party Service Providers. We may share your Personally-Identifying Information, which may include your name and contact information (including email address) with our authorised service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting Fred Watson Photographic Services Ltd Website’s functionality and supporting contests, sweepstakes, surveys and other features offered through the Website. We may also share your name, contact information and credit card information with our authorised service providers who process credit card payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.
• Business Transfers; Bankruptcy. Fred Watson Photographic Services Ltd reserves the right to transfer all Personally-Identifying Information in its possession to a successor organisation in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of Fred Watson Photographic Services Ltd Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and are given an opportunity to affirmatively opt-out of it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor organisation.

  24. GENERAL USE Fred Watson Photographic Services Ltd uses the Personally-Identifying Information in the file we maintain about you, and other information we obtain from your current and past activities on the Website

• To deliver the services that you have requested;
• To manage your account and provide you with customer support;
• To communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our affiliate companies or other third parties;
• To develop and display content and advertising tailored to your interests on the Website and other sites;
• To resolve disputes and troubleshoot problems;
• To measure consumer interest in our services;
• To inform you of updates;
• To customise your experience; to
• Detect and protect us against error, fraud and other criminal activity;
• To enforce our Terms of Use; and
• To do as otherwise described to you at the time of collection.

At times, we may look across multiple users to identify problems. In particular, we may examine your Personally-Identifying Information to identify users using multiple user IDs or aliases. We may compare and review your Personally-Identifying Information for accuracy and to detect errors and omissions. We may use financial information or payment method to process payment for any purchases made on the Website, enrol you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions and otherwise as needed to manage our business.   25. SECURITY  We take the security of your Personally-Identifying Information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse.  However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures. We are dedicated to protect all information on the Website as is necessary. However, you are responsible for maintaining the confidentiality of your Personally-Identifying Information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorised access to it or your account. If you lose control of your account, you should notify us immediately.   26. PRIVACY POLICY CHANGES Fred Watson Photographic Services Ltd may, in its sole discretion, change this Privacy Policy from time to time. Any and all changes to Fred Watson Photographic Services Ltd Privacy Policy will be reflected on this page and the date new versions are posted will be stated at the top of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Policy. Fred Watson Photographic Services Ltd will always post new versions of the Privacy Policy on the Website. However, Fred Watson Photographic Services Ltd may, as determined in its discretion, decide to notify users of changes made to this Privacy Policy via email or otherwise. Accordingly, it is important that users always maintain and update their contact information.   27. CHILDREN The Children’s Online Privacy Protection Act (“COPPA”) protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Website represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Fred Watson Photographic Services Ltd Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Website or has otherwise transferred Personally-Identifying Information to the Website, please contact Fred Watson Photographic Services Ltd using our contact information below to have that child’s account terminated and information deleted.   28. INTELLECTUAL PROPERTY We legally own a wide range of intellectual property rights used in and relating to this website, including:

• trademark Fred Watson Photographic Services Ltd and related logos;
• our portfolio (‘the portfolio’);
• the design, text, graphics, articles, blogs and other content of the web pages on this website, together with all the web addresses associated with those web pages, other than those which we use under licence; and
• in all the software used in relation to this website, other than that which we use under licence.

  29. DOWNLOADING IMAGES Copyright exists on all images contained within this website. Purchases of images are sometimes permitted in our shop area under license. You agree that accessing these that they are used for non-commercial use only.   30. DO-NOT-TRACK POLICY Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Because there is not yet a common understanding of how to interpret the DNT signal, the Website currently does not respond to DNT browser signals or mechanisms.   31. ONLINE TRANSACTIONS AND FINANCIAL PROCESSING Fred Watson Photographic Services Ltd uses secure third party payments management companies to complete our transactions around the globe. Whilst Fred Watson Photographic Services Ltd conforms and adheres to providing the best customer experience possible, it is not responsible for any loss of monies where the third-party vendor is involved. Fred Watson Photographic Services Ltd is not liable for any financial loss occurred whilst using or operating our sites and services.  

32. EVENT PHOTOGRAPHY

Event photography is where the photographer attends a site that is not his/her studio to shoot for a client. For example, this includes a venue, a studio hired by the client or their home, this is not inclusive. We reserve the right to substitute a photographer should the originally assigned photographer become unavailable. All event photography requires a deposit of 15% to secure work. The full balance is to be paid 7 days prior to the event date. A breach of our terms of payment may result in the termination of the contract.   33. CHARGES All charges advertised are in UK sterling.   34. TYPES OF PUCHASES  Fred Watson Photographic Services Ltd facilitates online purchasing for products advertised online and also for payments for bespoke commissions derived from quotations. Occasionally some of the framing products may differ slightly than the images shown due to sourcing.   35. MEMBERSHIPS Memberships are subject to the terms and conditions specified within. Memberships are restricted to one person one household only. Purchases made through membership enrolment are solely for private use. Downloads of images remain the copyright of The Company. Images downloaded are for the sole purpose of 'personal use'. Personal use means you must not accept any form of payment in exchange for an image. Images download are licenced for private use only and are not authorised under copyright law for commercial gain. If you intend to use any of the images commercially you agree to write to the The Company with your request. The Company will review your request and may authorise commercial use with an additional fee. The Company reserves the right to accept or decline any offers for commercial use. A member will hold a single membership but is permitted to upgrade such at any time. A member can terminate the membership at anytime. A member that terminates their agreement may only re-join after six months after the termination or at the discretion of The Company. Information on UK copyright law can be found here    36. SERVICE OUTAGES: CONTROLLED AND UNCONTROLLED We aim to keep our websites, apps and other services available 100% of the time. However, you agree that there may be times when our service is unavailable due to either (a) unforeseen circumstance or (b) controlled outages, the latter where we find it necessary to manage maintenance on our systems. We will always do our best to minimise any disruption in service and resume availability and functionality, but you agree that this may occur periodically during our contract with you.   37. CANCELLATIONS AND REFUND POLICY  Refunds for all our products are at the discretion of Fred Watson Photographic Services Ltd.  Refunds are subject to English law. This does not affect your statutory rights. We will refund the full amount paid on purchases made online from our stock before shipment. You must request the refund in writing. For event bookings, we will refund the full amount if you cancel within 10 days of payment. If you cancel thereafter we will refund 50% of the amount paid.   38. DISCLAIMER You use the Fred Watson Photographic Services Ltd website at your own risk. We advise you to make sure you are satisfied with the exact type and nature of goods or services being offered when you search using the Database. services. The Fred Watson Photographic Services Ltd  Websites may contain hyperlinks to websites run by companies other than Fred Watson Photographic Services Ltd. We do not control, and are not responsible for, any other websites made available from or through Fred Watson Photographic Services Ltd  Websites. We do not give any guarantees about their content or how they work. You access and use these sites at your own risk and will need to keep to any conditions of use that apply to those sites. We do not approve or sponsor any products, services or content you access or buy through these websites. As far as the relevant laws allow, neither we nor any other members of our group of companies, shareholders, officers, shareholders, staff or other organisations connected to us (collectively, ‘Fred Watson Photographic Services Ltd  Personnel’) give you any guarantees that: there will be no problems with how you use Fred Watson Photographic Services Ltd  Websites; or the computer or server you use to log on to Fred Watson Photographic Services Ltd  Websites is free of viruses or other harmful programmes.   39. EXIT  We reserve the right to terminate our contract with you should we feel you either (a) breach any of our said terms and conditions (b) act illegally (c) operate our service in a different way to that of its purpose. You agree that no refund will be issued if we decide to terminate the agreement using clause 36. We reserve the right to cancel outdoor photography shoots due to inclement weather or should we decide our equipment may be damaged by such. Full refunds on retainers will be reimbursed should this clause be executed.   40. CONTACT If you have any questions regarding our Terms and Conditions, please contact our Privacy Officer at: support@fredwatson.co.uk