How we work
Before you commit
We will call you on receipt of a Request for Quotation to discuss your requirement and to understand your expectations.
After your booking
Once your booking is confirmed we continue to remain available to answer any further questions you may have. Just pick up the phone or drop a message and we’ll be back in touch.
On the day
Your photographer will arrive at your event early – usually a good 15 mins or more before the start (depending on event complexity) to have a quick brief with you and get any equipment set up.
We’ve taken quite a lot of photos from your day, but it’s quality over quantity every time. You will notice your quotation offers a fixed premium number of images. That’s because we want to set great expectations. We subscribe to selecting only the very best from the shoot to present to you.
We want you to be completely satisfied with our service and end product. From how easy it was to engage with us right through to the images you have received. In the unlikely event something hasn’t worked for you, we will do our very best to fix it.
We’re partnered with a high quality photo lab and offer a range of options to display your prints that retain our colours and image quality even when processed in large dimension. From canvas to solid wood frames, get in touch for more information.
We are after your repeat business and to grow organically through your recommendations. You will be invited to complete a quick survey to tell us what went right and what we can improve on.
Thank you for your business and keep in touch!